We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
...Pharmaceutical, Industrial, and Vacuum Technology markets. PRIMARY OBJECTIVE OF THE POSITION: The central goal for the Estimator will be to prepare accurate estimates for fabricated metal components and assemblies by gathering information, analyzing important...
...Introduction Our AI team is made up of academically accomplished, industry recognized experts - and theres room for more analytical, innovative, client-driven AI professionals to join us. If youre passionate about helping clients realize the true value and impact...
...USA Spend your days with bright and energetic kiddos as an Assistant Teacher! Are you a natural teacher or caregiver for young... ...who will help shape the leaders of tomorrow! If you have experience as a babysitter, nanny, church nursery volunteer, camp counselor...
...Mountains. It's known for a vibrant arts scene and historic architecture, including the dome-topped Basilica of Saint Lawrence. The Downtown Art District is filled with galleries and museums to explore. Asheville has many hiking trails and Pisgah National Park to view...
: This position has the primary responsibility of having a strong knowledge of electrical systems while also being required to perform mechanical duties for ensuring the preventative maintenance, scheduled and unscheduled repairs of equipment on the production line and...