Sales Coordinator (Customer Success) Job at DataXoom, Manchester, NH

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  • DataXoom
  • Manchester, NH

Job Description

DataXoom is a leading provider of US mobile data services for large business and enterprise customers. We are looking for a key addition to our Sales team. At the core of our success is a high energy, talented staff with diverse skills and a unified focus on delivering product excellence and customer value. This is a unique opportunity to jump into a growth environment that will require you to take on new challenges every day.

The Sales Coordinator is responsible for supporting the daily operations of the company. Key responsibilities include:

  • Manage and follow-up on incoming lead process to ensure response and appropriate lead assignment.
  • Conduct customer meetings to nurture relationship and analyze product needs.
  • Manage and keep up to date on key metrics for existing customers.
  • Maintain organized sales records and report open projects and initiatives to management.
  • Create and submit proposals and other related documentation to potential customers.
  • Manage the completion and filing of all sales related contracts, proposals and related documentation.
  • Assist with the maintenance of company CRM system; update sales related information as needed.
  • Establish active communication and engagement with potential clients to ensure that orders are processed promptly.
  • Additional administrative and office duties as assigned.

Requirements

  • 2+ years of experience in a sales support, admin or similar position.
  • Familiarity with consulting or solution selling.
  • Proficiency in Microsoft Excel a must.
  • Organizational skills and strong attention to detail a must.
  • Customer-service oriented with a problem-solving attitude.
  • Display professional, positive, and courteous phone etiquette.
  • Excellent verbal communications skills; exhibits professional and structured written communication skills.
  • Ability to multi-task, prioritize and manage time effectively.
  • Easily adaptable; entrepreneurial drive and work ethic.
  • CRM experience preferred.
  • Associate degree, BA or related field, a plus.
  • Legally authorized to work in the U.S.

Benefits

  • Competitive salary, commensurate with experience
  • Join a start-up environment with an innovative product in an exploding market
  • Significant growth opportunity
  • Working along side the founders and executive staff
  • Potential for profit sharing bonus based on department and company performance
  • Employee healthcare/benefits/vacation

Job Tags

Full time,

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