Job Description

About Weckerly’s Ice Cream
At Weckerly’s Ice Cream, we’re passionate about creating products and experiences that make people feel good. We prioritize fresh, local ingredients because we believe they are inseparable from strong local economies, responsible environmental practices, and our commitment to delivering the best-tasting ice cream.
Handcrafted in Philadelphia, our ice cream is made with the finest ingredients, and we’re known for both our classic flavors and our inventive, seasonal offerings—including our beloved ice cream sandwiches. Over the years, we've introduced more than 300 flavors to our loyal customers.
We operate two scoop shops (Fishtown and King of Prussia), with a third location opening soon in Rittenhouse. Each shop offers 12 scooped flavors, pints, and sandwiches. We release new flavors regularly while keeping essentials like vanilla and chocolate on deck.
Retail Manager
We’re looking for someone who thrives in a guest-facing environment, takes pride in coaching a team, and leads by example—scooping ice cream, connecting with customers, and making sure every shift runs smoothly. This is a hands-on role that requires presence, consistency, and a love of service.
Key Responsibilities
Shop Operations & Leadership
Oversee daily shop operations
Communicate clearly between staff and ownership
Foster a friendly, energetic, and productive environment
Staff Management
Hire, train, schedule, and supervise team members
Lead by example and hold team to a high standard
Conduct evaluations and coach for performance
Health & Safety
Ensure the shop is clean, organized, and health code compliant
Complete and oversee daily/weekly maintenance and safety checklists
Inventory & Ordering
Maintain accurate inventory of ice cream, toppings, and supplies
Place timely orders with production and suppliers
Customer Relations
Act as point person for guest experience and issue resolution
Handle all in-the-moment challenges during shop hours
Technology & Systems
Manage POS and third-party delivery platforms
Keep pricing and product listings accurate and up to date
Collaboration & Reporting
Work with the production team and ownership on menu mix, pricing, and new launches
Maintain and improve shop SOPs and operational documents
More detail about Weckerly’s Ice Cream part of Weckerly's Ice Cream, please visit

Job Tags

Seasonal work, Local area, Shift work,

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Retail Manager Job at Weckerly's Ice Cream, Philadelphia, PA

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