The Customer Care Representative, using the systems and tools available, provides a great customer experience that is accurate, competent, friendly, and proactive for both prospective and existing customers. Uses problem-solving skills to determine the best course of action resulting in the most appropriate resolution for the customer; uses training to gain and communicate information about our customers’ needs and expectations.
The successful candidate must have excellent record-keeping, time management, and internal and external communication skills.
Education / Experience
Please send a resume and cover letter to employment@umcdiscipleship.org
This is a remote position. Must live in Nashville, TN area.
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