The Gatehouse Officer serves as the first point of contact for community members and visitors accessing Goucher’s campus. The Gatehouse Officer ensures the safety and security on Goucher’s campus primarily through access control measures. Employees will be assigned to evening, night, or rotating shifts, which may include holidays and weekends. Employees may be subject to call- in and assigned overtime based on staffing needs and will be required to work outdoors in all types of weather conditions. Employees in this position must be willing and available for duty at all hours, day or night, and are required to remain or report for duty at all hours as needed to maintain the continuous operation of this agency.
Essential Job Functions:
30% A. Greet and assist guests and visitors entering the campus, providing friendly and informative assistance. Monitor and enforce access control procedures to ensure only authorized personnel and visitors enter the premises. At specified times, Log all visitors entering and leaving the campus, accurately recording necessary details.
30% B. Maintain a vigilant presence, continuously observing surroundings and promptly addressing any security concerns or breaches.Monitor CCTV systems to oversee campus activities, traffic and identify any suspicious behavior or incidents.
15% C. Communicate effectively via radio with security team members and relevant personnel to coordinate responses and share information. Communicate and maintain good relationships with faculty, staff, students, other law enforcement agencies and public officials.
10% D. Check emails and other communication channels regularly to stay updated on campus events, security alerts, and operational changes.
5% E. Prepare and submit detailed reports on incidents, property damage and any security-related matters as required.
5% F. Support student worker program by training and working alongside individuals for events and activities.
A valid driver's license is required for this position
Education:
Required: High School diploma
Preferred: Associates Degree
Professional Experience:
Required: 1 years Customer Service Experience
Preferred: 2 years of Security, Greeter, Front Desk Experience
PM21
Job Category:
StaffPay Range:
$18.00-$21.00Consideration of applications will begin immediately and will continue until the position is filled.
Please submit the following application materials:
Cover Letter
Resume
3 references
Goucher College is an Equal Opportunity Employer
Candidates must be able to provide proof of eligibility to work in the USA. No Visa sponsorship is offered for this position.
Goucher College is committed to increasing the diversity of our community and seeks applicants dedicated to applying principles of equity and inclusion in all areas of the campus community.
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