Job Description

THIS IS A CIVIL SERVICE POSITION. FOR FURTHER CONSIDERATION, PLEASE SUBMIT THE CITY OF SARATOGA SPRINGS APPLICATION.

Applications are available in the Civil Service Office in City Hall, or online under Civil Service, or email civilservice@saratoga-springs.org to request one be sent to you.

Completed applications can be emailed in to civilservice@saratoga-springs.org, mailed in or dropped off to the office.

PLEASE NOTE: This is not remote/work from home - this is in office employment.

LOCATION: Saratoga Springs (NY) Public Library.

MINIMUM QUALIFICATIONS: The following qualification(s) MUST be met and clearly detailed on the application form on or before the last filing date:

• Graduation from high school or possession of a high school equivalency diploma OR.
• ONE (1) YEAR of full time paid clerical experience.

DUTIES:  
This position exists in a public library and performs a variety of basic library clerical tasks in a functional unit of the library, i.e., Circulation/Technical Services, Adult Services, Youth Services, or Administration. The work does not require previous library training or knowledge of library techniques. Clerical procedures are generally standardized with detailed instructions given for new or difficult assignments. The work is performed under the direct supervision of a higher-level clerical or professional staff person. Library Clerks may direct the activities of, Library Shelvers and volunteers. Does related work as required.

TYPICAL WORK ACTIVITES (Illustrative only):

• Provides information to the public on library policies, procedures, and patron code of conduct.
• Establishes and maintains a high customer service performance standard.
• Answers telephones, takes messages, and directs callers to appropriate parties.
• Uses computer applications or other automated systems—such as spreadsheets, word processing, calendar, e-mail, and database software—in performing work assignments.
• Performs general typing.
• Performs specialized and routine clerical tasks, such as: ordering materials and keeping an inventory of supplies; collecting fine and fees.
• Assists in the preparation of purchase orders for library materials.
• Assists patrons with general inquiries and material searches, and refers to librarians or other staff as appropriate.
• Greets and directs incoming patrons, providing directions to locations within the library (restrooms, meeting rooms, book shop, café, collections, etc.) and helping to communicate and implement health and safety protocols—during pandemic operations, this may include counting (“metering”) incoming patrons and ensuring face coverings are worn.
• May operate a vehicle for Library purposes.

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