Job Description

IT Tech Repair & Apple Support Specialist

Location: Minneapolis, MN 

1624 New Brighton Blvd., Minneapolis, MN 55413

711 5th St SW, New Brighton, MN 55112

Job Type: Full-Time and Part-Time positions available 

Compensation: Starting at $16/hour + commissions and performance bonuses. Higher starting pay available for experienced candidates!

About Gophermods

Gophermods is a leading consumer electronics repair company specializing in smartphones, tablets, laptops, and gaming consoles. We take pride in providing high-quality repairs, outstanding customer service, and a supportive team environment where problem-solvers thrive.

Who We're Looking For

We're not just hiring for a single position—we're looking for team players who are tech-savvy, solution-oriented, and excellent communicators. If you enjoy diagnosing issues, working with your hands, and helping customers understand their devices better, we want to hear from you!

What You'll Do

• Diagnose and repair a wide range of consumer electronics, including smartphones, laptops, tablets, and gaming consoles
• Provide excellent customer support by explaining repair processes and recommendations in an easy-to-understand manner
• Deliver service for business and education clients, preparing and organizing large-volume projects for seamless deployment
• Work collaboratively with your team to improve processes and share knowledge
• Stay up-to-date with the latest tech trends and repair techniques
• Maintain an organized workspace and follow company repair standards

What Makes You a Great Fit

• Tech-Minded: You're passionate about technology and love problem-solving
• Solution-Oriented: You approach challenges with a positive mindset and find creative solutions
• Team Player: You thrive in a collaborative environment and support your coworkers
• Great Communicator: You can break down complex tech concepts for customers in a clear, friendly way
• Detail-Oriented: You take pride in precision and delivering high-quality repairs

Why Join Gophermods?

Growth Opportunities – We invest in our team's development and provide training to advance your skills

Supportive Team Culture – Work with a team that values collaboration and continuous improvement

Hands-On Learning – Gain valuable experience with real-world tech repairs

Competitive Pay & Perks – Enjoy competitive wages, incentives, and employee discounts

Comprehensive Benefits & Employee Perks

At Gophermods, we are committed to providing a supportive and rewarding work environment. Our benefits package is designed to enhance your well-being, financial security, and career growth.

• 401(k) Retirement Plan with Employer Match – We support your future by matching up to 4% of your contributions.
• Paid Time Off (PTO) – Employees receive two weeks of paid vacation per year, with the option to take an additional two weeks unpaid . Unused PTO can be rolled over at 50% each year .
• Health, Dental, and Vision Insurance – We offer employer-sponsored coverage, with Gophermods covering 50% of the premium for full-time employees.
• Short-Term & Long-Term Disability Insurance – Provided at no cost to employees , ensuring financial protection in the event of unforeseen circumstances.
• Professional Development & Growth Opportunities – We invest in ongoing training and career advancement to help employees expand their technical and leadership skills.
• Supportive & Collaborative Work Environment – Join a team that values innovation, teamwork, and continuous improvement.
• Employee Discounts – Enjoy exclusive discounts on repairs and accessories.

We believe in fostering a workplace where employees feel valued, supported, and empowered to grow both personally and professionally.

No Experience? No Problem!

We provide on-the-job training for candidates eager to learn. If you have a passion for tech and a willingness to grow, we'll help you build the skills you need to succeed.

Ready to Apply?
If this sounds like you, submit your application today! We're always looking for great people to join our team.

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