Front-desk employees are the first person customers speak to or interact with. Greeting and receiving guests and customer service is usually a common thread in all front-desk job descriptions. Responsibilities for a front-desk often include answering a multi-line phone system and greeting and directing guests, as well as staff. Duties include responding to complaints, service issues and other general questions or concerns as appropriate.
Schedule: 2nd Shift, 3:00-11:00 pm.**
**Weekends and holidays required and schedule is subject to change based on hotel occupancy and department need.
REQUIREMENTS:
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