About NYC Health + Hospitals:
Empower Every New Yorker — Without Exception — to Live the Healthiest Life Possible
NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
Job Description:
The Mental Health Continuum is a collaboration of various agencies, including the Department of Education. Through this collaboration, the Family Advocate will support the behavioral health needs of students and families in the South Bronx with Lincoln Hospital Child and Adolescent Program. They function as a support in the Child Outpatient Mental Health Clinic and School Based Clinic servicing child and adolescents with severe mental health conditions and co-morbid medical and substance use disorders. The goal is to provide meaningful and stable connections between school staff, who know their students and families’ best, and mental health service providers committed to serving their local communities. This will allow Lincoln to more rapidly see students in need of urgent evaluation, assessment, treatment and referrals for additional support.
Summary of Duties & Responsibilities:
The Family Advocate is an integral part of this interdisciplinary team. Under supervision, the candidate for the position uses their lived experience navigating one or more systems that serve children and families. They are a parent or primary caregiver of a child or young person with significant social, emotional, developmental, medical, substance use, behavioral health and/or suicide attempts.
The Family Advocate provides direct services to families in the outpatient clinic, and the school including the satellite school-based clinic. Works in close collaboration with staff, the school staff, consumers and family in planning and implementing treatment plans, supporting and navigating the system of care.
Areas of Responsibilities:
Parent support, advocacy, system linkage, access to care.
General Tasks and Responsibilities Will Include:
Minimum Qualifications:
1. Four years of full-time experience in counseling, community work or community health activities in a government agency or community organization engaged in providing community services to the public, assisting members of the community in obtaining community services or maintaining liaison with schools, community organizations or other government agencies for the purpose of providing assistance and obtaining participation and support for implementation of community or public service programs; or,
2. Education and/or experience equivalent to (1 above). Study at an accredited college in Sociology, Psychology or other behavioral sciences may be substituted on a year-for-year basis for the experience described in (1 above). However, all persons must have at least one year of full-time experience as described in (1 above).
Department Preferences
NYC Health and Hospitals offers a competitive benefits package that includes:
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