We are looking for a skilled Dispatcher to join our growing team at RUI and The Arcticom Group. The Dispatcher position is a very important link in our communication amongst the many moving parts. Ultimately responsible for our overall customer satisfaction; the dispatcher communicates with customers, suppliers, technicians, and many more, as well as coordinates the repair and maintenance functions with our field technicians, regardless of their location.
Position Summary:
Essential functions:
Knowledge, Skills, and Abilities:
Work environment: This job operates in an office environment. This role routinely uses standard office equipment such as computers, multi-line phones (and headset), scanners, photocopier, fax, cell phone, and filing cabinets.
Physical demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands, handle or feel; and reach with hands and arms, as well as view a computer monitor with near-field vision.
This position requires the ability to occasionally lift office products and supplies, up to 40 pounds.
Required education —High School education required or equivalent. Familiarity with MS Office applications is required.
Required experience — Minimum 2+ years of Dispatch Experience in a fast-paced environment.
Please note: The Arcticom Group conducts pre-employment drug testing, as well as a full background check and motor vehicle records report on each candidate before they are cleared for active duty.
EEO statement: The Arcticom Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
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