Do you enjoy helping others? Find fulfillment in fixing the issues of troubled customers and bringing back a smile to their face and cheerfulness to their voice? Do you have a customer success first style attitude? Then our Customer Service department is the perfect opportunity for you to learn, grow, and thrive with a like-minded culture and team.
Organization: Mercury Broadband is a leading provider of high-speed Internet and digital phone service. The Company was founded in Topeka, KS, after recognizing a need for Broadband Internet access in rural America. A hybrid approach to serving these "last-mile" customers was developed by extending high capacity fiberoptic networks with the range, reliability, and flexibility of carrier-class wireless technologies. Today Mercury Broadband’s rapidly expanding network is headquartered in Kansas City and provides Internet access to communities throughout five states across the Midwest.
Position Summary: Mercury Broadband is looking for an energetic and positive personality to serve subscribers by providing product and service information, making recommendations, and providing technical support. This is an entry-level position, which we provide on the job training and teach the skills required to be promoted within the company.
Location: Topeka, Kansas
Position Type: Full-Time Shifts are 1: Sunday 8a-5pm & M-Th 9a-6p 2: Sunday 8a-5p & M-Th 7a-4p 3: Tues-Fri 7a-4p Sat 8a-5p
Compensation: $18.00/hr starting with an potential option for $18.50 on later shifts based on shift availability.
Benefits: Health, Vision, Basic Dental & Life Insurance, STD, LTD, 401k, Paid Time Off, Paid Training
Key Responsibilities:
Skills and Requirements:
Education Requirements:
Mercury Broadband is committed to a diverse and inclusive workplace. Mercury is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please contact the Human Resources Department.
Compensation details: 18-18.5 Hourly Wage
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