Butler-Full Time Job at Ocean Casino Resort, Atlantic City, NJ

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  • Ocean Casino Resort
  • Atlantic City, NJ

Job Description

The Butler is responsible for the preparation of suite prior to customer arrival and coordinating room service set-up with any special requirements customers may have.

Position Responsibilities

  • Responsible for maintaining accurate property information through daily use of intranet, email and other forms of communication.
  • Responsible for providing all food and beverage service to suites designated to have butler service.
  • Coordinates all such orders with Room Service Manager on duty to assure proper order is given and received.
  • Maintains accurate documentation on facilities needs for luxury suites
  • Coordinates with Housekeeping Staff to ensure that rooms are always kept in superior condition and that while occupied, they are serviced at the convenience of the customer
  • Maintains butler pantry and equipment to be kept up to the standards of the Front Office as well as the Food and Beverage Department
  • Performs all other related and compatible duties as assigned

Essential Functions

  • Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment

  • Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours

  • Must be able to stand for an entire shift and move throughout the hotel

  • Must be able to lift/push/pull up to 25 lbs

Requirements

·         High School Diploma or equivalent preferred

·         Experience in and able to provide gourmet service and valet service

·         Strong customer service skills required

·         The ability to effectively communicate in English

Benefits

  • Free meal on shift
  • Training & Development
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k,)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off
  • Free Parking

Job Tags

Holiday work, Full time, Flexible hours, Shift work, Weekend work,

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