Position Summary
The Subscription Billings Manager will support the billing of our clients growing Subscription (SaaS) business. This role is critical to the success of our client's transition to more effective processes, systems, and tools. The ideal candidate has strong communication and relationship management skills.
Key Responsibilities
· Assess complex customer agreements for proper billing.
· Consult internally to minimize the adverse impact of custom and non-standard deals.
· Manage internal and external escalations.
· Compare contractual documents to quote/order records for accuracy; resolve discrepancies.
· Drive accurate and on time billing, entitlement, and revenue recognition by cross-organizational teams.
· Bill one time, recurring, and usage fees, both manually and with automation.
· Advise and approve monthly accruals.
· Meet deadlines at month-end and throughout the month (e.g. invoicing and reporting).
· Establish and enforce controls to monitor recurring billing.
· Support AR and disputes teams by providing clarification and researching.
· Train teams to support efficient, effective, and controlled operations.
· Provide continuous feedback to improve/enhance existing processes.
· Create relevant reporting and analysis to drive improvements.
Basic Qualifications
· Experience working with subscription/recurring billing
· Bachelor’s Degree in Accounting, Finance, or other related Business or Technical discipline.
· Demonstrated experience with financial systems and data query tools
· Knowledge of Microsoft Office Suite, advanced Excel skills
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